At Hriel ("Company," "we," "our," "us"), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy describes how we collect, use, and protect your information when you visit hriel.in (the "Website"). By using our Website, you consent to the practices outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information from users:

a) Personal Information

• Name

• Email address

• Phone number

• Billing and payment information

• Any other details provided voluntarily through forms, surveys, or account registration

b) Non-Personal Information

• Browser type and version

• Device information

• IP address

• Pages visited and time spent on the Website

• Cookies and tracking technologies

2. How We Collect Information

We collect information in various ways, including:

• Directly from you when you submit forms, inquiries, or create an account.

• Automatically through cookies and analytics tools.

• From third-party service providers or partners that help enhance our services.

3. Use of Information

We use the information we collect to:

• Provide and improve our services.

• Personalize user experience.

• Respond to inquiries and customer support requests.

• Process transactions and send order-related updates.

• Send promotional materials (if opted-in).

• Enhance website security and detect fraudulent activity.

• Comply with legal obligations.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect website functionality.

5. Third-Party Services

We may work with third-party service providers for payment processing, analytics, and advertising. These providers may collect and process your data under their respective privacy policies.

6. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. However, we may share data in the following cases:

• With service providers assisting in business operations.

• When required by law, legal processes, or governmental authorities.

• To protect the rights, safety, and security of our users and business.

7. Data Retention

We retain your data as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

8. Security Measures

We implement industry-standard security measures to protect your data from unauthorized access, loss, misuse, or alteration. However, no online platform can guarantee complete security.

9. User Rights

Depending on your jurisdiction, you may have the following rights regarding your data:

• Access, correct, or delete personal information.

• Withdraw consent for processing.

• Object to data collection practices.

• Request data portability.

To exercise your rights, contact us at support@hriel.in.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors. If we learn of such data collection, we will take steps to remove the information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Website signifies acceptance of the revised Privacy Policy.

12. Contact Information

For any questions or concerns regarding this Privacy Policy, please contact us:

Hriel

Address: Ahmedabad, Gujarat
Phone: +91-9925224499
Email: support@hriel.in

By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.